Investigating cybersecurity and privacy challenges in healthcare
- Making cybersecurity more usable for providers
Study Description
We’re conducting interviews with healthcare providers to understand your perceptions of cybersecurity and privacy, current cybersecurity practices at your organization, and whether these cybersecurity practices ever get in the way of caring for patients.
For this study, you will participate in a 60-minute interview where you will be asked about your use of digital technologies in the healthcare setting and will be asked whether various types of cybersecurity attacks might impact your care for patients. We will also ask about current cybersecurity practices at your organization, such as the use of passwords, and whether these practices get in the way of patient care.
Cybersecurity background or experience is NOT required. We will provide all relevant cybersecurity information and can explain any concepts as needed. You must also be 18 years old and currently located in the United States.
All interview participants will receive a $40.00 Amazon gift card.
Interviews will be conducted using Zoom and recorded. All recordings will be encrypted and securely stored without any personally identifiable information, only accessible by the research team. We ask that you provide an email address to allow for interview scheduling. Your anonymity will be protected by storing your email separately from all other study data and will only be used for coordinating interivews.
If you are interested in participating, please click the button below to begin the (<5 min) survey to determine if you are eligible.
If you would like to participate, but feel uncomfortable completing the survey, please email Ron Thompson to discuss potential alternatives.
Researchers
Kamran Mirza
MS Student
Tufts University
Computer Science Department
Ben Altschuler
MS Student
Tufts University
Computer Science Department
Daniel Votipka
Assistant Professor
Tufts University
Computer Science Department
Medical Practitioner Advisory Team
Rhea Votipka
Acute Care Nurse Practitioner
Beth Isreal Lahey Health
Christian Dameff
Assistant Professor
UC San Diego
Emergency Medical Services
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FAQ
1. WHY ARE YOU CONTACTING ME?
We’re conducting interviews with healthcare providers to understand how they perceive cybersecurity and privacy threats in the healthcare setting. We want to know more about how technology in healthcare works and how cyber attackers might impact patient care. We also want to know how your organization currently protects against these threats and whether that ever gets in the way of providing care to patients.
2. WHO ARE YOU?
A group of academic researchers and healthcare providers who are passionate about cybersecurity research, making cybersecurity more usable, and making patients safer.
3. WHAT HAPPENS IF I WANT TO PARTICIPATE?
If you choose to participate, you can follow this link to volunteer. The survey will ask you questions about your professional and education background, your perceptions regarding cybersecurity and privacy in healthcare, as well as some standard personal demographic questions, such as age, income, and race. Note, no background or experience in cybersecurity is required.
If you're selected to participate, you'll then be scheduled for a 60-minute online interview. During the interview, you will be asked about your use of digital technologies in the healthcare setting and will be asked whether various types of cybersecurity attacks might impact your care for patients. We will also ask about current cybersecurity practices at your organization, such as the use of passwords, and whether these practices get in the way of patient care. We will then review participant responses for trends to produce recommendations for better focusing cybersecurity support so they best protect patients and are easier to use for practitioners. We will publish anonymous aggregated results in peer-reviewed, academic publications.
4. I AM CONCERNED ABOUT MY DATA SECURITY AND PRIVACY!
Fantastic! So are we! All your data will be kept confidential and will be accessible only to the researchers themselves. The only identiable information we ask you to provide is an email addres so we can schedule the interview and/or contact you for future studies (if you choose to allow this). Your email address will be disassoaited from any other study data and we will never share it with anyone outside the research team or use it to contact you beyond the specific purposes you opt-in to. If you have any concerns about privacy that are not covered here, please don't hesitate to contact Ron Thompson and he can discuss your concerns and see if we can make adjustments to better support you.
5. WHAT’S IN IT FOR ME?
Our goal is to provide guidance to government regulators and healthcare to best tailor cybersecurity solutions to meet real needs and work for healthcare providers and their patients. The results of our study will provide the first step toward this goal. All interviewees will also be given $40 Amazon gift cards as a way of saying thank you for your time.
6. WHAT HAPPENS IF I DO NOT WANT TO PARTICIPATE?
Nothing, you can just ignore this survey. Your information will not be recorded. Also, if you choose to participate, but change your mind later, you can withdraw at any point and we will delete any collected data.
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